There are no charges for shipping a product back to shophouse.com
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Sorry, returns are not possible after the 7 days return period. You can reach our team for further questions 24/7 under
If you experience issues after the e-shophouse.com return/exchange period has elapsed, you can claim your warranty (if any) from the authorized service center of the brand.
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We will send you regular updates about the status of your order via emails and SMS. After your order has left our warehouse and is on its way to you, you can also track its status by entering your tracking number on ‘Need Help?’.